Best Western Balgeddie House Hotel

The property was good..Swimming pool was always busy and I think not only guests but people from outside as well were there. Breakfast was scottish type.

Really enjoyed our family break. The room was clean, tidy and fulfilled our needs. The poole was lovely, clean and our family enjoyed the daily swim. The staff were friendly, helpful, kind and a fantadtic credit to the Hotel.

Main part of the hotel is a lovely old building but reception/spa is a horrible 1980s block. Suggest that you tidy up the gardens and, especially, mow the lawn.

The hotel is so clean and beautiful:) Staff were very friendly and helpful:) We enjoyed the spa very much. Room service was great, food so delicious and so quick:) I would definitely recommend this wonderful place:)

great hotel, friendly staff and all round great experience only downside is the time of the pool closing

I stayed for a family event in the area and wish i hadnt hotel was quiet but they put me in furthest away room on 2nd floor limited room height due to building eaves, the room was straight out 90s hasnt been modernised in years old teak furniture tv positioned below waist height on a wall so unusable, bed and mattress were shockingly bad and uncomfortable mattress was old and painful to sleep on was going to use kettle till i looked inside filling it and it was black on the inside, when i checked in even though up 4 flights of stairs no offer of assistance with my luggage no information on hotel or facilities at check in, stayed in holiday inn,premier inn and travelodge in area all budget but miles ahead of this room and service i was given not one member of staff approached me on a two night stay to ask how stay was,

So relaxed friendly staff clean hotel comfortable bed friendly atmosphere good food and drink my friend came to visit after the chef had finished and staff made a toastie for him

They catered to our enquiry prior to arrival for a bed that best suits our infant. The room was spacious and clean. We cannot wait to have a longer stay at the hotel.

Not the warmest reception, staff provided absolute minimum engagement and information, showed me a QR code where I had to check self in and again fill in everything already provided when booking, given key card and told room number, nothing else provided or advised. Check out more basic, a cardboard to drop key card into. Room was clean and tidy, but required deep clean, thick dust/rubbish on top of high furniture and in less accessible areas. Generally hotel is in really good order but room was a pretty tired and required attention - furniture and decor worn/damaged, weak spots in floor, bathroom fan needs replaced, bits off bathroom trims held on with blu tack etc.